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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Cardigan

Pharmacy Weight Loss Cardigan | GPhC Registration No. 9012511 | Effective: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you confirm that you have read, understood, and agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Cardigan is a GPhC-registered online pharmacy (Registration No. 9012511) providing weight loss consultation and prescription services to patients in Cardigan and the surrounding areas of the United Kingdom. We operate in full compliance with General Pharmaceutical Council regulations and UK pharmacy law.

2. Eligibility

Our services are available to individuals who are aged 18 or over and are resident in the United Kingdom. You must provide accurate, truthful, and complete information during registration and consultation. We reserve the right to refuse service to anyone who does not meet our clinical eligibility criteria, as determined by our prescribing pharmacist.

Weight loss treatments will only be prescribed where clinically appropriate. A BMI threshold and relevant health history will be assessed before any prescription is issued. We cannot treat individuals with certain medical conditions that contraindicate the use of weight loss medication. Our clinical team will advise you of this during your consultation.

3. Prescriptions

All prescriptions are issued by a GPhC-registered pharmacist or an authorised prescriber. No prescription will be issued without a completed medical questionnaire and, where required, a clinical review. We reserve the right to request additional information or refer you to your GP before issuing a prescription.

Prescriptions issued through our service are valid for use only in accordance with UK law. It is your responsibility to provide accurate medical information. Providing false or misleading information may void your prescription and could affect your safety.

4. Payment

Payment is required in full at the time of ordering. We accept major credit and debit cards and other payment methods as displayed on our website. All transactions are processed securely. Prices include VAT where applicable and are displayed clearly before checkout.

We reserve the right to amend our pricing at any time. The price you pay will be the price confirmed at the time your order is placed.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery is made via a tracked, discreet courier service. Delivery timescales may vary slightly due to carrier delays, public holidays, or exceptional circumstances outside our control.

You must ensure that someone is available to receive the delivery, or that appropriate delivery instructions are provided. We are not responsible for delays caused by incorrect addresses or missed deliveries.

6. Cancellations and Returns

You may cancel your order at any time before it has been approved by our pharmacist. Once a prescription has been issued and the order has been dispatched, cancellation may not be possible due to the nature of prescription medicines.

In accordance with UK consumer law, prescription medicines are exempt from the standard 14-day right of return. If you believe you have received an incorrect or damaged product, please contact us within 48 hours of receipt. We will investigate and, where appropriate, arrange a replacement or refund.

7. Medical Disclaimer

The information provided on our website and through our consultations is intended to supplement, not replace, professional medical advice. Our services do not constitute a substitute for a full medical examination by your GP or specialist. You should always inform your GP of any medications prescribed through our service.

Weight loss treatments carry potential risks and side effects. You will be provided with appropriate information before any prescription is issued. If you experience any adverse effects, stop taking the medication and seek medical advice immediately.

8. Data and Privacy

We process your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is handled securely and confidentially. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms of Service, please contact Pharmacy Weight Loss Cardigan through the contact details provided on our website. We are committed to resolving any concerns promptly and professionally.